Thank you for shopping with USStampsDiscount.

If for any reason you are not completely satisfied with your purchase, we invite you to review our Refund and Returns Policy.

The following terms apply to any products you purchase through us.

Explanation and Definition

Explain

Capitalized words have the meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in singular or plural forms.

Definition

For purposes of this Refund and Returns Policy:

Goods means the goods sold on the Services.

An order means your request to buy goods from us.

Services means the Website.

Website refers to USStampsDiscount, accessible at https://www.usstampsdiscount.com.

You means the individual accessing or using the Services, or, as applicable, the company or other legal entity accessing or using the Services on behalf of that individual.

Your Right to Cancel Your Order

You have the right to cancel your order within 30 minutes of placing it without giving any reason. Orders longer than 30 minutes will not be cancelled.

Return Conditions

In order for an item to be eligible for return, please ensure that:

Item was purchased within the last 30 days;

Goods in original packaging.

The following items cannot be returned:

Damage to stamps caused by your own reasons that affects secondary sales;

There is no order number or other proof that the item was purchased in our store;

More than 30 days after receiving the goods;

We reserve the right, in our sole discretion, to refuse to return any merchandise that does not meet the above return conditions.

Return the Goods

You are responsible for the cost and risk of returning the merchandise to us. You need to submit a return or refund application through [email protected]. After the application is approved, you should send the goods to the following address: 25 Talcott Rd, West Hartford, CT 06110, United States.

We are not responsible for damaged or missing merchandise in returns. Therefore, we recommend an insured and trackable mail service. We cannot issue refunds if the item has not actually been received or proof of return has not been received.

Please note that the postage you paid for the product will not be refunded when we issue a refund.

Return Address

25 Talcott Rd, West Hartford, CT 06110, United States

How to initiate a return？

By email, please contact us at [email protected] to send your return request. You need to send your order number and a photo of the product.

How much is the return fee?

You are responsible for return postage.

If there is a problem with the product itself, please send the order number and unboxing video to [email protected], and we will bear your return and replacement costs after inspection.

If you have any questions about our return and refund policy, please contact us:

Call: +(1)(860) 209-0907

Email: [email protected]